Application Control


The challenge

Your business processes are increasingly dependent on supporting applications. Applications that are subject to strong dynamics and constantly increase in size and complexity. Keeping your critical applications up and running and maintaining them therefore is an absolute must to ensure business continuity, but also imposes quite some pressure on available expertise and capacity.

The solution

Good application control requires organizing knowledge, manpower and resources. You can assure them by setting up your system maintenance together with AMIS and by outsourcing (part) of your operational tasks.  AMIS commits to the requirements as set by you, resulting in application control that meets your requirements on budgets, operational and technical terms.

The approach

Specific knowledge of your industry, technical expertise and broad experience on application control enables AMIS to get familiar with your applications fast. Using the system management and maintenance processes as starting point, an optimal configuration of application control is realized. This process model is the basis for management operations such as helpdesk, incident management, performance monitoring, capacity planning, backup & recovery and corrective and adaptive maintenance. Responsibilities are uniquely placed at staff concerned. Agreements on communication and desired level of service are set out in clear procedures and in a Service Level Agreement (SLA). Even a 24x7 service is among our possibilities. Special management information systems not only provide for an efficient implementation but also offer business management insight into outputs, by, amongst others, using reporting on activities and related costs.

The benefits

Running your application control by AMIS for you results in these benefits:

- the continuity of critical business processes will be safeguarded;
- risks will be minimized;
- you get insight into costs and performance;
- you improve your services to your application users.

Want to know more? Call +31 (0)30-6016000 or email to info@amis.nl.